Returns & Exchanges

At Auter, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.